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SUNNYSIDE SURGERY – NEW SERVICE FOR PATIENTS

 

The Electronic Prescription Service (EPS) is an NHS service that Sunnyside Surgery is now offering . It gives you the chance to change how your GP sends your prescription to the pharmacy you choose to get your medicines or appliances from.

 

What does this mean for you?

If you collect your repeat prescriptions from us you will not have to visit the practice to pick up your paper prescription. Instead, we will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. 

Is this service right for you?

  • Yes, if you have a stable condition and you don’t want to go to come to Sunnyside Surgery every time to collect your repeat prescription.

  • Yes , if you collect your medicines from the same place most of the time or use a prescription collection service now.

 

It may not be if you:

  • don’t get prescriptions very often.

  • pick up your medicines from different places every time you have a prescription.

 

How can you use EPS?

You need to choose a place for us to electronically send your prescription to. This is called nomination. You can choose:

a pharmacy.

a dispensing appliance contractor (if you use one).

Just ask us to add your nominated Pharmacy to your computer record. You don’t need a computer to do this.

 

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically just tell us. If you want to change or cancel your nominated Pharmacy just tell us but make sure you tell us before your next prescription is due or your prescription may be sent to the wrong place.

 

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information visit www.hscic.gov.uk/epspatients, your pharmacist or ask at Reception

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