red_pills_bottleRepeat Prescriptions Requests 

Did you know we process between 1500-1700 prescription item requests a week and we need to manage these safely and efficiently.  You can help us to get your prescription to you in a timely manner by following the guidelines and leaving plenty of time for us to process your request.

Repeat Prescriptions can be requested in the following ways:-

  1. Email to: 

  2. Drop the request to the practice  and post through the outside letterbox not inside the building.

  3. Post to the surgery

Whichever way you request your prescriptions please ensure you include the following:

  • Full name
  • Date of birth
  • First line of address
  • Name of each medication you require  (small pink tablets, heart tablets, brown inhaler etc is NOT specific enough and is not safe)
  • The name of the Pharmacy you would like to collect your prescription from.

Please not that we cannot accept requests over the telephone.  This decision has been taken in the interest of accuracy and patient safety.

Whichever method you choose, please allow  FIVE FULL WORKING DAYS before repeat prescriptions are collected from the Pharmacy of your choice.  This is the time it will take to process prescriptions at the practice and then at the Pharmacy.  Please do not call the Pharmacy to check that the prescription is ready for collection as this is taking up valuable staff time and slowing down the dispensing of prescriptions.    

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