red_pills_bottleRepeat Prescriptions Requests 

Did you know we process between 1500-1700 prescription requests a week and we need to manage these as safely and efficiently.  You can help us to get your prescription to you in a timely manner by following the guidelines and leaving plenty of time for us to process your request.

Repeat Prescriptions can be requested in the following ways:-

  1. Email to:  nhskernowccg.sunnysideprescriptions@nhs.net      Be sure to include your full name, date of birth and first line of your address AND the Pharmacy you would like to collect your prescription from.

  2. Drop the request to the practice  and post through the outside letterbox not inside the building.

  3. Post to the surgery

Please not that we cannot accept requests over the telephone.  This decision has been taken in the interest of accuracy and patient safety.

Whichever method you choose, please allow  FIVE FULL WORKING DAYS before repeat prescriptions are collected from the Pharmacy of your choice.  This is the time it will take to process prescriptions at the practice and then at the Pharmacy.  Please do not call the Pharmacy to check that the prescription is ready for collection as this is taking up valuable staff time and slowing down the dispensing of prescriptions.    

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